FAQ's

Q1: How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. Use this to track your package.

 

Q2: What's your return policy?

We offer a hassle-free 14-day return policy. Visit our Returns page for detailed instructions and initiate the process.

 

Q3: How do I contact customer support?

Reach our friendly support team via the "Contact Us" page on the website or email us at support@trendomax.com.

 

Q4: Are there any shipping charges?

Standard shipping is free on orders over $50. For orders below $50, a flat rate applies. Expedited shipping options are also available.

 

Q5: Can I modify my order after placing it?

Unfortunately, once an order is placed, modifications aren't possible. Double-check your cart before confirming your purchase.

 

Q6: Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary by location.

 

Q7: How do I apply a discount code?

During checkout, enter your discount code in the designated field. The total will be adjusted accordingly.

 

Q8: Is my personal information secure?

Absolutely. We prioritize your privacy and use industry-standard encryption to protect your data. Refer to our Privacy Policy for details.

 

Q9: What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. Your information is always safe with us.

 

Q10: Are product colors accurate on the website?

While we strive for accuracy, variations may occur due to screen settings. Check our detailed product descriptions for additional information.

 

Q11: How can I subscribe to your newsletter?

Scroll to the bottom of our homepage, enter your email in the subscription box, and click "Subscribe" for exclusive updates, promotions, and more.

 

Q12: What if an item is out of stock?

We regularly restock popular items. Sign up for notifications on the product page to be alerted when it's back in stock.

 

Q13: Can I cancel my order?

You can cancel within 24 hours of placing your order. Contact our support team with your order number for assistance.

 

Q14: Do you offer gift cards?

Yes, we ocassionally offer trendy gift cards. Perfect for gifting fashion-forward choices. Find them in the "Gift Cards" section.

 

Q15: How can I stay updated on new arrivals?

Follow us on social media (Instagram, Facebook, Twitter) for the latest trends, product launches, and exclusive promotions.

 

Q16: Are there size guides available?

Yes, refer to our Size Guide on each product page for accurate measurements. If you need further assistance, our support team is happy to help.

 

Q17: Are there any exclusive online offers?

Absolutely! Keep an eye on our website and subscribe to our newsletter for exclusive online promotions, flash sales, and discounts.

 

Q18: How can I leave a product review?

Go to the product page, scroll down, and click on "Write a Review." Share your thoughts and help others make informed choices.

 

Q19: Do you collaborate with influencers or bloggers?

Yes, we love collaborations! Reach out to us through email at support@trendomax.com for potential partnerships and collaborations.

 

Q20: What happens if my item arrives damaged?

We apologize for any inconvenience. Contact our customer support with photos of the damaged item within 7 days for a prompt resolution.