Shipping Policy

Thank you for choosing TrendoMAX! We want to ensure you have a comprehensive understanding of our shipping procedures to guarantee a smooth and enjoyable shopping experience.

Processing Time:

Orders are typically processed within 1-2 business days. During high-demand periods or sales events, processing times may extend, and we appreciate your patience.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and the chosen shipping method. We occasionally offer promotions with free or discounted shipping, so keep an eye out for those exciting deals!

Shipping Methods:

We partner with reliable carriers to provide you with the best shipping options. Available methods and estimated delivery times will be displayed at checkout. Please note that delivery times are indicative and may vary based on your location.

International Shipping:

Yes, we do ship internationally! International shipping costs and delivery times will be calculated at checkout. Please be aware that customs duties and taxes may apply, and these are the responsibility of the customer.

Customs Duties and Taxes:

For international orders, customs duties and taxes may be levied by your country's customs authorities. These charges are beyond our control and are the responsibility of the customer. Please check with your local customs office for more information on potential fees.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.

Damages:

TrendoMAX is not responsible for any damage or loss of products that occurs during the shipping process. We take great care to ensure that your order reaches you in perfect condition. However, if you receive a damaged item, please contact us within 7 days of receiving your order. Provide detailed information and photos of the damaged item, and our customer support team will assist you in resolving the issue.

Incomplete or Incorrect Addresses:

It's crucial to provide accurate shipping information during checkout. TrendoMAX is not responsible for orders with incomplete or incorrect addresses. Please double-check your details before confirming your purchase.

Lost or Stolen Packages:

While we do our best to ensure the safe delivery of your orders, TrendoMAX is not responsible for packages lost or stolen after confirmed delivery. Please ensure that someone is available to receive the package or provide a secure delivery location.

Returns Due to Failed Delivery Attempts:

In the event of a failed delivery attempt, the carrier will leave a notice with further instructions. It is the customer's responsibility to coordinate redelivery or pickup with the designated carrier within the specified timeframe.

Contact Us:

If you have any questions or concerns about your order, our shipping policy, or if you've received a damaged item, please reach out to our customer support team at [support@trendomax.com].

Thank you for choosing TrendoMAX. We appreciate your business and look forward to delivering quality products to your doorstep!